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Terms & Conditions

POLICIES BY PURCHASING ANY PRODUCTS FROM NATURALLY HEMPS YOU ARE AGREEING WHOLLY TO ALL OF THE FOLLOWING TERMS AND CONDITIONS.

Seller possesses the right to change these terms at any time and without notice to Buyer. “Seller” refers to Bio Distro the website www.naturallyhemps.com, and all persons in association with Bio Distro; “Buyer” refers to the individual, company, firm, or other legal entity purchasing the Goods from the Seller for any and all purposes; “Goods” refers to any and all of the material or products which are the subject of the Contract; and “Contract” refers to a mutual agreement between the Seller and Buyer in exchange for the sale of Goods.

  1. Age. Goods may not be purchased by anyone under the age of 18, except in Louisiana where you must be 19.
    • Buyer agrees at the time of purchase that all orders may be subject to the requirement of adult signature or other proof of age of Buyer prior to or on the date of delivery.
  2. Use. Buyer acknowledges that any and all Goods purchased from Seller are intended solely for the purpose of scientific research and development and are in no way intended for human consumption under any circumstances. Buyer agrees that any consumption of Goods offered by Seller is a misuse of said Goods. Buyer will not hold Seller responsible for any consequence, whether seen or unforeseen nor will Buyer hold Seller responsible for any harm or injury resulting from the misuse of said Goods.
  3. Regulation and Risk of Loss. Buyer is fully responsible for any and all local laws pertaining to the purchase of Goods. Seller declares the offer of Goods void where prohibited. If Goods are lost during transport to Buyer, due to Buyer negligence to obey all applicable laws, whether local or otherwise, Seller deems loss of Goods the responsibility of the Buyer. Any risk of loss is immediately transferred to Buyer upon purchase of Goods.
  4. Personal Information. The billing and shipping information given to Seller is affirmed by Buyer and are said to be both truthful and accurate. Buyer confirms all personal information given is solely Buyer’s information and is not that of any third party.
  5. Right to Refuse Sale. Seller may refuse sale or service to anyone for any reason. Goods will never be shipped or sold to Buyers in the following countries for any reason: Thailand, Bhutan, Australia, Finland, Denmark, Poland, Lithuania, Malaysia, Myanmar (Burma). Goods will also never be shipped to Buyers in the state of Alabama, Arkansas, Indiana, Tennessee, Vermont or Wisconsin for any reason.
  6.  Shipping. Seller will make all efforts to ship Goods to Buyer in an expeditious manner. In the event that delay occurs, Buyer acknowledges that Seller is not liable.
  7. Refunds and Returns: We offer a 100% SATISFACTION GUARANTEE! If you are not satisfied with our product please contact support at Info@biodistro.com. Buyer will be required to ship at least half of originally purchased product back to Bio Distro.  If you have an unopened sealed package you would like to return, you can contact Bio Distro for return options. All purchases of 30 days or longer from the time of purchase are final and not eligible for a refund. Refunds can take up 72 hours or greater to post to your account weekends and holidays may effect this time and cause more delays. Please contact us first if you are unsatisfied at info@biodistro.com, as we will do everything possible to make you a happy and repeated customer.
  8. Severability. The validity of these terms and conditions is not altered by the pronouncement of one or more of the terms and conditions legally invalid, illegal, or unenforceable. Each term and condition exclusively exists on its own merits and shall not be rendered invalid by any change in the others, regardless of circumstance.
  9. Choice of Law and Venue. These Terms and Conditions, as well as any sale of Goods to Buyer, are deemed to have been both agreed to and have had occurred in the State of Texas. Any disputes or clarification of interpretation, and the remedies for enforcement or breach of contract are to be applied pursuant to and in accordance with the laws of the State of Texas. Buyer and Seller expressly agree that all actions or proceedings arising in relation to the sale of any Goods or these Terms and Conditions shall be tried and litigated exclusively in the State or Federal Courts within the State of Nevada. The Buyer relinquishes the right to contest exclusive venue by any motion to transfer, motion for forum non-conveniens or any and all related motions.
  10. Disclaimer of Liability. The purpose of this Terms and Conditions agreement is to remove any and all liability of the Seller for events where harm or injury occurred as result from the purchase, use, or misuse of the Goods.

By purchasing the Goods you are hereby affirming the following:

  1. I am over 18. I am an adult under the laws of my State and Country.
  2. I am in good health, of sound mind and body, and am capable of making my own decisions and representations.
  3. LIMITATION AND DISCLAIMER OF WARRANTIES. I clearly understand that all Goods & information obtained through Seller are provided ‘AS IS.’ Goods are without warranty, express or implied. All implied warranties of merchantability, fitness for a particular purpose, are expressly hereby disclaimed.
  4. Under no circumstances will Seller be liable to me or any third party for any damages or injury resulting from use, misuse, or improper use of Goods. Neither shall Seller be liable, to me or any third party, for actions taken, by me or any third party, resulting from reliance on information or views, verbal or in literature obtained through Seller by any means. Waiver of liability includes and encompasses any and all damages whether incidental, consequential, special, or similar.
  5. I agree to indemnify and hold harmless both Seller and all other parties involved, including but not limited to their owners, officers, affiliates, associates, and employees, for any and all damages resulting from the purchase, use, or misuse of Goods. Seller and all of the aforementioned related parties shall not be liable under any circumstance or theory whatsoever.
  6. No circumstance shall exist where Seller shall be liable for any damages whether direct or indirect, special, incidental, consequential or punitive.
  7. I HAVE CLEARLY READ AND FULLY UNDERSTAND AND COMPREHEND THESE TERMS AND CONDITIONS, AS WELL AS ANY AND ALL CAUTIONS & WARNINGS, INCLUDING BUT NOT LIMITED TO THE WARNINGS PRINTED ON THE LABEL. I hereby agree and state that I will carefully abide by these cautions & warnings. I will also abide by and follow all warnings stated on the website regarding product use.

SHIPPING POLICY

SHIPPING / REFUNDS / RESHIPPING We offer FREE SHIPPING in the United States on ALL ORDERS. For free shipping we will ship with USPS First Class. Faster shipping can be selected and purchased at checkout. There is No FedEx or USPS Shipping on July 4th all Shipping will return to normal on July 5th Bio Distro is a company based in Texas. For those of you in Texas, USPS Flat rate shipping usually arrives within two days. For those of you in all other United States locations USPS Flat Rate shipping typically arrives in approximately two to three days. All approximations exclude Sundays and federal holidays, as USPS is closed on Sundays and federal holidays. These are only approximations for your convenience; these are not delivery time guarantees. Bio Distro can only guarantee to ship from our facility. Once your order leaves our facility, we can no longer be held responsible for its destination arrival time. We will, however, do everything in our power to assist you in ensuring your package arrives successfully.

All orders Monday through Friday will be shipped same day unless the order is 10 or more pounds or over $3500.00 in which those will ship after credit card or wire is received from your bank. Order must be placed before 2:00 pm PST and match above criteria to ship same day.

All orders placed on Sunday will be shipped Monday, as USPS and FedEx are closed on Sundays. Please be mindful of federal holidays when USPS and FedEx may be closed. Orders placed on these days will be shipped the following business day.

If you have any questions about which form of shipping to choose, please contact us for clarification. We will be happy to help! For customers choosing USPS shipping: USPS Express Mail shipping policy states that delivery time will vary based upon the origin and destination zip codes. You can check your estimated delivery time on the USPS website.

Bio Distro strives to ensure our customers receive their packages as expeditiously as possible. If for any reason you do not receive your package as expressed in your tracking please contact us immediately at Info@biodistro.com

REFUND POLICY

At Bio Distro we are so confident in the quality and consistency of our products that we offer a 7 DAY MONEY BACK GUARANTEE. If you are not satisfied with the product or service you have received, email us at Info@biodistro.com with your concerns and to receive instructions for proceeding with refunds.

TERMS:

Email must be sent to Info@biodistro.com
Products returning must be no less than half full.
Remaining product must be shipped at buyers expense to:

Bio Distro
13900 N IH 35
Suite B1
Austin, TX 78728

Once the product is received returns/exchanges will be processed immediately. Credit Card and Check Refunds can take up to 7 business days. Bitcoin Refunds can be processed typically in 1 hour.

PAYMENTS

We accept all major credit cards including Visa, MasterCard, American Express, and Discover via our secure SSL Certificate. We also accept Electronic Checks and Bank Wire Transfers.

CHOOSE US FOR OUR QUALITY

We want you to trust us. Even though we are rather new in the Mitragyna Speciosa market, our company understands the importance of offering a quality product. Our supply chain is sustainable and you can trust us to be your long term supplier of Mitragyna Speciosa. We will never sacrifice quality for profits and understand the frustrations of getting an inferior product.

DISCLAIMER

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent disease. 

This product is not sold to minors. Must be 18 years of age to use this product- except in Louisiana must be 19 years of age.

Use all products with caution. Do not use while operating a motor vehicle or machinery or if you are pregnant or nursing, or if you are taking any prescription or non-prescription medication or drugs. 

Mitragyna Speciosa is currently illegal in Alabama, Arkansas, Indiana, Tennessee, Vermont, Wisconsin, Devner Colorado, and Sarasota County in Florida. The following states have pending legislature: Iowa, Louisiana, and Michigan. In Florida, there is an individual county ordinance referencing Mitragyna Speciosa.  The following countries also have banned Mitragyna Speciosa: Australia, Thailand, Malaysia, and Burma (Myanmar)

This website contains general information  The information is not advice, and should not be treated as such. The general information on this website is provided “as is” without any representations or warranties, express or implied.

This website may contain links to third-party websites. The Company provides these links as a convenience only and does not endorse any of these sites. The Company is not responsible for the content of and does not make any representations regarding the materials on, such linked third-party websites. If you decide to access or rely on information at linked third-party website, you do so at your own risk